Visto Mortgages (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at vistomortgage.com, submit a form, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

1. Information We Collect

We may collect the following types of information:

1.1 Contact Information

Name

Email address

Phone number

1.2 Loan-Related Information
Information you choose to provide regarding your mortgage inquiry, which may include:

Property details

Income and employment information

Assets and liabilities

Credit-related details you choose to share

1.3 Usage Data
We may collect certain information automatically when you visit vistomortgage.com, such as:

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Referring URLs

This information may be collected through cookies, pixels, or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

To respond to your inquiries and provide mortgage-related services.

To evaluate your eligibility for certain loan products or services.

To communicate with you about your application, mortgage options, and related services.

To send you SMS messages and calls related to your mortgage inquiry (with your consent).

To send marketing or promotional communications where permitted by law and with your consent where required.

To analyze and improve our website, services, and customer experience.

To comply with legal obligations and protect our rights.

3. SMS and Phone Communications

When you provide your phone number, you consent to receive calls and SMS messages from Visto Mortgages regarding your mortgage inquiry and related services. Message and data rates may apply. Message frequency may vary.

You can opt out of SMS at any time by replying STOP to any message. You may reply HELP for help.

We will not share your mobile phone number with third parties for their own marketing or promotional purposes. We may share your phone number with service providers solely for the purpose of delivering messages and communications you have consented to receive.

Your consent to receive calls and SMS messages is not a condition of receiving services from us.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

Understand how visitors use our website.

Improve website performance and user experience.

Measure the effectiveness of marketing campaigns.

You can usually control cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors that help us operate our business (such as CRM providers, SMS platforms, hosting, analytics, and email services). These providers are authorized to use your information only as necessary to provide services to us.

Lenders and Partners: With lenders, title companies, or other partners involved in providing the mortgage-related services you request.

Legal and Regulatory: With law enforcement, regulators, or other parties when required by law, legal process, or to protect our rights, property, or safety and that of others.

6. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law, including regulatory and record-keeping obligations.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of your information, subject to legal and regulatory requirements.

Object to or restrict certain processing activities.

Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us using the contact details provided at the end of this Policy. We may need to verify your identity before fulfilling your request.

You may also opt out of:

Marketing emails by clicking the “unsubscribe” link in any email we send.

SMS messages by replying STOP to any SMS you receive from us.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Visto Mortgages. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date at the top.

Your continued use of vistomortgage.com or our services after we post changes indicates your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Visto Mortgages
Website: https://vistomortgage.com
Email: mail.vistomortgage.com
Phone: +1 786-838-4946